Privacy Policy

FutureCareer Labs is committed to protecting your privacy and maintaining the confidentiality of your personal information. This comprehensive privacy policy explains how we collect, use, protect, and manage your data in accordance with European Union General Data Protection Regulation (GDPR) and Cyprus data protection laws.

Your trust is fundamental to our career counseling services. We implement robust security measures and transparent practices to ensure your personal and professional information remains secure throughout our collaboration.

Last Updated: May 20, 2025

Information We Collect

Personal Information

  • • Contact Details: Name, professional title, location (city/region), and contact preferences
  • • Professional Information: Current role, career history, skills, qualifications, and career objectives
  • • Assessment Data: Career preference evaluations, personality assessments, and professional strengths analysis
  • • Communication Records: Consultation notes, session recordings (with consent), and progress documentation
  • • Financial Information: Payment processing data (handled through secure third-party processors)

Technical Information

  • • Website Analytics: Page views, session duration, device type, and browser information
  • • System Data: IP addresses, access logs, and security monitoring information
  • • Performance Metrics: Website loading times, error reports, and user experience data

Collection Methods

Direct Collection

Information you provide through contact forms, consultation bookings, assessments, and direct communications

Automated Collection

Technical data gathered through cookies, analytics tools, and website interaction monitoring

Third-Party Sources

Professional networking platforms and public career information (only with your explicit consent)

Referral Information

Basic contact details when you're referred by existing clients (with appropriate permissions)

How We Use Your Information

Service Delivery

  • • Providing personalized career counseling and strategic planning services
  • • Conducting professional assessments and creating customized career development plans
  • • Scheduling and managing consultation appointments and follow-up sessions
  • • Preparing industry-specific resume optimization and interview coaching materials
  • • Tracking progress and measuring success outcomes throughout your career journey

Communication and Support

  • • Responding to inquiries, providing customer support, and addressing service concerns
  • • Sending appointment reminders, service updates, and relevant career insights
  • • Sharing industry trends, job market updates, and professional development opportunities
  • • Facilitating secure communication channels for confidential career discussions

Service Improvement

  • • Analyzing service effectiveness and client satisfaction to enhance our methodology
  • • Developing new career assessment tools and counseling techniques
  • • Conducting anonymized research to improve career outcomes and industry insights
  • • Maintaining quality standards and professional development of our counseling team

Data Protection and Security

Security Measures

Technical Safeguards

  • • SSL/TLS encryption for all data transmission
  • • Advanced firewall protection and intrusion detection
  • • Regular security audits and vulnerability assessments
  • • Secure cloud storage with end-to-end encryption

Administrative Controls

  • • Role-based access control and authentication
  • • Regular staff training on data protection practices
  • • Comprehensive incident response procedures
  • • Strict confidentiality agreements for all personnel

Physical Security

  • • Secure facility access controls and monitoring
  • • Locked storage for physical documents
  • • Secure disposal of sensitive materials
  • • Environmental controls for equipment protection

Data Backup

  • • Automated daily backups with encryption
  • • Geographically distributed backup locations
  • • Regular backup restoration testing
  • • Long-term data retention policies

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws:

  • • Active Client Data: Maintained throughout the duration of our professional relationship
  • • Consultation Records: Retained for 7 years after final session (professional standards requirement)
  • • Financial Records: Kept for 10 years as per Cyprus accounting regulations
  • • Marketing Data: Deleted within 3 years of last interaction unless consent is renewed

Your Rights and Data Control

Under GDPR and Cyprus data protection laws, you have comprehensive rights regarding your personal information. We are committed to facilitating the exercise of these rights promptly and transparently.

Right to Access

Request a copy of all personal data we hold about you, including how it's used and shared

Right to Rectification

Correct inaccurate information or complete incomplete personal data records

Right to Erasure

Request deletion of your personal data when it's no longer necessary for our services

Right to Portability

Receive your data in a structured format to transfer to another service provider

Right to Restriction

Limit how we process your data while disputes or verification processes are ongoing

Right to Object

Opt out of certain data processing activities, including marketing communications

Exercising Your Rights

To exercise any of these rights, please contact us using the information provided on our website. We will respond to your request within 30 days and may request additional information to verify your identity.

Complaint Process

If you believe we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with the Cyprus Data Protection Commissioner or your local supervisory authority.

Policy Updates

This privacy policy may be updated to reflect changes in our practices, services, or legal requirements. Material changes will be communicated through prominent website notices and direct notification to active clients. We recommend reviewing this policy periodically to stay informed about how we protect your information.